Becoming a Future-Ready Leader
For most leaders, the increasing rate of change—at work and in life—is downright dizzying. They face industry disruption, growing to-do lists, shrinking budgets, and the challenge of managing a demographically diverse workforce. And the behaviors that helped them in the past aren’t the same behaviors they will need to succeed in the future. Fortunately, reveals Dr. Tasha Eurich, the foundational skill of future-ready leadership is also highly learnable. Her research reveals that when leaders make the brave decision to improve their self-awareness, they become empowered to bust through barriers, make better decisions, and engage and motivate their teams.
• The two categories of self-awareness and how they influence our effectiveness, happiness, and change agility.
• Learn how to avoid the invisible roadblocks that get in the way.
• How self-aware leaders create wildly successful teams, and how to create a culture where people tell the truth.
Self-Awareness: The Secret to Building Brand Evangelists
What does it take to turn potential customers into enthusiastic brand evangelists? As it turns out, there is one skill that makes or breaks our ability to do so—the skill of self-awareness. Customer service professionals who know who they are and how they come across, for example, have been shown to perform twice as well as those who don’t. Dr. Tasha Eurich is an expert in building self-awareness to support the customer experience—she helped one wireless telecommunications company improve their net promoter score by 12 points in just 12 months through her science-backed approach.
• The three behaviors of self-aware leaders and the roadblocks that get in our way.
• How to live values, and in so doing, create enthusiastic brand evangelists.
• New tools to ensure trusting, compassionate interactions with customers.
Powering Up: How Self-Awareness Helps Women Succeed
Self-awareness is at the heart of leadership and professional success. Research increasingly shows that it’s the foundation of high performance, meaningful relationships, and a fulfilling career. However, developing this critical skill is often easier said than done, and the obstacles can feel especially pronounced for women. In these challenges lies opportunity. Women have many unique advantages when it comes to self-awareness. In fact, by learning who they are and how they’re seen, they can catalyze their careers and be more empowered in the process.
• How to overcome the most common self-awareness challenges.
• Techniques to elicit candid feedback while simultaneously deepening relationships.
• A process to identify their most defining strengths and how to show them to the world.
American Management Association | Leader to Watch
Denver Business Journal | 40 Under 40