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Jennifer Moss

Expert on Science-Based Workplace Happiness

Jennifer Moss and her ground-breaking work on the power of happiness is transforming hundreds of schools and companies all over the globe. As the Cofounder of Plasticity Labs, Jennifer heads a tech company that provides organizations with the tools to tap into individual sentiment and increase at-work satisfaction. On stage as a workplace happiness speaker, Jennifer inspires the audience with science-backed insights to improve workplace culture, employee well-being, and performance.

Waterloo, Ontario, Canada


The Happiness Economy
Organizational culture answers the question of why do we do what we do. Like community or national culture, organizational culture is an indispensable aspect of any company. It’s the holistic understanding of an organization’s goals and how they will be achieved. After two decades of research, we can prove that there is a direct correlation between a healthy, productive workplace culture and a company’s bottom line. Jennifer will share the current research going on in this space drawing on case studies of companies who see culture as a mission-critical effort. The audience will learn how these successful companies are fostering workplace happiness, tracking their success, and leave with adaptive frameworks they can take back to their own organizations.

The HERO Generation – Unlocking Happiness in Schools
Jennifer and her research team developed the HERO Generation Program to build up the psychological skills of everyone involved in the education system. Based on a happiness model rooted in neuropsychology, the program focuses on the emotional traits that are represented in the happiest and highest performing people in the world: Hope, Efficacy, Resilience, Optimism, Gratitude, Empathy, and Neuronal control (mindfulness). In this presentation, Jennifer will provide research outcomes through real-world examples from teachers, administrators, and students. She shares the successes and the pitfalls of disrupting one of the oldest institutions in the world, and what tangible actions educators can take to bring elements of the HERO teachings back to their school ecosystem.

The Emotionally Intelligent Leader
We used to think IQ was the best determinant of a person’s likelihood for success. Now, we have scientific evidence that proves otherwise. As we understand more about emotional intelligence and how it plays into the cultural makeup of some of the most innovative companies, it’s impossible to ignore its relevance. When your team builds up their psychological fitness, it can give them the edge to outpace competitors through increased innovation, improved engagement, and higher productivity. This talk will explore how to unlock happiness in the workplace to rally organizational metrics while sustaining, or even reigniting, our passion for work. Jennifer will share how companies like Lululemon and TD Ameritrade have executed on her team’s research while outlining practical solutions to develop a clear strategy to implement a happiness plan at their organization.

Conscious Capitalism
Jennifer will focus on the term Conscious Capitalists, a new wave of highly recognized leaders and organizations who have adopted the double bottom line approach to building and running their companies. She zeroes-in on how these successful operations are executing this mission at the highest levels and disseminating their way of thinking to the public and with their employees. From a boutique design agency with 35 employees to a global grocery retailer with over 91,000 employees, we will learn the true definition of Conscious Capitalism. Jennifer looks at companies who are engaging in this strategy and the outcomes of those efforts. She will explore the benefits and challenges of conscious capitalism and provide audiences with the tools to bring this mindset back to their own organizations.

Building Happiness Hygiene
What do all the greatest leaders have in common? They have a strong happiness habit. According to well-known psychological scientists and neuroscientists, we can develop these traits in the brain by up to 50% or more just through habit building. And these habits of high-performance can be developed in the same time it takes to eat breakfast. This talk will explain the process by which we build habits and how to create a routine that will boost the success of these patterns. Using neuroscience and positive psychology research, Jennifer will teach audiences about neural pathways and how they require repetition, reward, and reinforcement to rewire positive and negative habits. She will also share why this matters in workplace performance and how to bring this learning back to your teams. Finally, Jennifer will provide simple take-away exercises so audience members can train their brain to become happier, higher-performing leaders both professionally and personally.

Additional presentations and information on Jennifer’s presentations can be found here.

Platform Plus

Video/Online Program


Guinness Record Holder | World’s Largest Gratitude Wall

Canadian Business | Innovators of the Year

Stevie Award | International Female Entrepreneur of the Year Award

  • In her speaking, Jennifer does a masterful job at weaving together the threads of personal experience with the art & neuroscience of motivation to deliver a compelling message, that causes the audience to reflect on how we think & interact not only in our careers, but also in our personal lives.

    - Chief Financial Officer, Communitech
  • Jen stands apart from this field as someone who is not just passionate about the issue, a passion that makes her presentations shine, but has the data and the experience to back up her beliefs. She’s a great speaker on an important topic. What more could you ask for?

    - Executive Conference Producer with The Conference Board of Canada
  • I was genuinely entertained by her storytelling and inspired by her message. She showed an authentic level of comfort with the audience and you could sense that everyone was highly engaged in her talk.

    - President, GM Canada
  • The event has gone well and Jennifer brightened everyone's perspective with her presentation and gave us all something to consider in terms of happiness.

    - Chapter Chair, Canadian Property Tax Association - Ontario Chapter
  • Very engaging speaker with powerful message. She was ultimately fabulous.

    - Attendee, Canadian Health and Wellness Innovations Conference

Summary Profile

Jennifer Moss, Cofounder of Plasticity Labs, researcher and bestselling author of “Unlocking Happiness at Work”, has impacted and engaged audiences and organizations who want to increase sustainability, attract new talent, improve their brand and boost profitability – in a way that is life-enhancing for them and their people.

Her groundbreaking work on the power of happiness is transforming organizations, schools, and companies. Jennifer is the CCO of Plasticity Labs, an award-winning a tech company that provides organizations with the tools to tap into employee sentiment and increase workplace happiness. Plasticity Labs is the first survey & employee engagement platform to measure & improve workplace culture, employee well-being, and performance.

Jennifer is the author of Unlocking Happiness at Work and also the Cofounder of The HERO Generation, a non-profit that is implementing Moss’ gratitude-based HERO model in schools with the aim of decreasing teacher and student stress and increasing well-being and performance. Jennifer speaks frequently to general audiences about how happiness in the workplace or classroom gives companies and schools a competitive advantage; most recently she has presented at SXSW, TEDXWomen and the Chatelaine’s W100. She is a regular contributor to Forbes, Harvard Business Review, and Huffington Post.

Jennifer is also a member of the UN Global Happiness Council and contributed research to the Global Happiness Policy Report, released in February 2018 at the World Government Summit in Dubai. She consults with Fortune 500 companies, academic institutions from public schools to Universities, and governments around the globe on their happiness strategies.

Through her involvement in a corporate pilot project where employees committed to donating 60,000 of community service over the course of one year, Jennifer personally donated over 360 hours to her community and was honored with The National Public Service Award from the Office of President Obama.

Prior to her focus on emotional intelligence, Jennifer spent ten years working in Silicon Valley with several tech giants. Her life switched gears after her husband, a pro-athlete, was suddenly paralyzed and diagnosed with West Nile Virus, Swine Flu, and Guillain-barré Syndrome. After six weeks of practicing gratitude, he miraculously recovered and was able to walk out of the hospital unassisted.

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